Privacy Policy

Last updated: May 2026

1. Introduction

MS Construction Company ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website msconstruction.com or contact us about our renovation services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or submit any personal information to us.

2. Information We Collect

We may collect the following types of information:

• Contact information — your name, phone number, and email address when you submit a quote request or contact form.
• Project information — details about your renovation project including location, scope, budget range, and timeline that you voluntarily provide.
• Usage data — anonymized data about how you interact with our website, including pages visited, time spent, and referring URLs, collected through standard web server logs.
• Device information — browser type, operating system, and IP address collected automatically when you visit our site.

We do not collect sensitive personal information such as financial account details, payment card numbers, or national ID numbers through our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your project inquiries and provide quotes.
• To communicate about your renovation project and schedule consultations.
• To send project updates, invoices, and documents related to ongoing work.
• To improve our website content and user experience.
• To comply with applicable legal obligations.

We do not use your information for automated decision-making or profiling.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service delivery — with trusted sub-contractors or material suppliers who need your project details to assist with your renovation. These parties are bound by confidentiality obligations.
• Legal compliance — when required by Pakistani law, court order, or government authority.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred with appropriate notice to you.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact inquiry data is retained for up to 2 years. Project records may be retained for up to 7 years for warranty and legal purposes.

You may request deletion of your personal information at any time by contacting us at info@msconstruction.pk.

6. Cookies and Tracking

Our website uses minimal, essential cookies only. We do not use third-party advertising cookies or tracking pixels. We do not use Google Analytics or similar third-party analytics services. Standard server logs may record your IP address and pages visited for security and technical purposes only.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

We recommend that you do not share sensitive financial information through our contact form. For sensitive project financial details, please discuss directly by phone.

8. Your Rights

You have the following rights regarding your personal information:

• Access — you may request a copy of the personal information we hold about you.
• Correction — you may request that we correct inaccurate or incomplete information.
• Deletion — you may request that we delete your personal information, subject to legal retention requirements.
• Objection — you may object to our use of your information for certain purposes.

To exercise any of these rights, contact us at info@msconstruction.pk or call +92 333 918 4726. We will respond within 30 days.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it.

10. Third-Party Links

Our website may contain links to external websites such as image sources or partner services. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• Email: info@msconstruction.pk
• Phone: +92 333 918 4726
• Address: Khyber Plaza, Office 4, Rawalpindi, 46000, Pakistan
• Hours: Monday–Friday, 9 AM – 6 PM; Saturday, 10 AM – 4 PM